Frequently Asked Questions

How can I order a custom essay?

You should use our Order Now page. Once there, you will need to submit the fullest information about your paper. It will take you a few minutes to place an order. Please, do not forget to submit valid contact details, including your phone number.

What if I have more information and files for the writer?

You will have a chance to select your preferred writer when you are placing an order. This option was created to strengthen our professional relationships with customers. You will feel more comfortable working with the same specialist. If you have any additional materials, you can send them via our Chat or use our email.

What about references? Should I provide them?

If your tutor requires using some specific references, we will kindly ask you to provide them. Otherwise, we will be happy to locate the most relevant sources for you.

How can I know that the writer is working on my paper?

One of the most pleasant things about our service is that our customers can monitor the progress of their papers using their online account with us. Every customer has an individual account. You will see how the status of your paper changes when it is finished. In case of any questions, do not hesitate to contact us via live chat, phone or email.

How long does it take to write a paper?

We cannot answer this question right away. It depends. It may take longer to finish papers that require more academic proficiency. Longer papers also require more time. However, everything still depends on you, because you set the deadline for your order. Usually, we can complete the most urgent papers within 3-24 hours. If we lag behind or see that we cannot meet your deadline, we will inform you immediately to find a common solution to this problem.

What if I want to clarify some order details?

The writer who is assigned to your paper will follow the initial instructions. You are always welcome to add some recommendations or advice to help the writer cope with your task. Please, make sure that your recommendations do not contradict the initial instructions.

What about the qualifications and expertise of your writers?

We take pride in working with some of the best and most experienced essay writers in the industry. Every writer in our company passes a long sequence of tests and interviews before he or she can join our staff. You can trust our writers because they have earned their verifiable university degrees and have a special talent for writing. You will be happy to cooperate with any writer from our team!

What can I expect from you? is the only company that provides a full range of writing and editing services, from simple custom essays and term papers to more challenging theses, dissertations, and capstone projects. You are our customer, and you are the one who sets the deadline and chooses a suitable academic level for your work. Please, review our Prices page to see how complexity and urgency can change the cost of your paper.

What about plagiarism? I want to be sure there is none in my paper!

We deliver only original papers. We use the most sophisticated plagiarism detection software to make sure that our customers receive only papers of the highest quality. We terminate our cooperation with the writers who fail to meet the standards of quality in our company.

How do I know that my contact details are kept secret?

We are the only company in the academic industry, which treats the security and integrity of customer data as one of our top priorities. is the company, which runs one of the most sophisticated database systems to protect customers from any security risks. If you happen to have any questions, you can contact us 24/7, and we will be happy to help.

What if the paper you have written is not really what I expected?

One of our primary goals is to develop long-productive relationships with every customer, which is why we work hard to provide our clients with papers of the highest quality, according to their instructions and recommendations. We provide round-the-clock services. Therefore, even if you have any concerns about your paper or you feel that we could improve it, you can contact us any time. You will have 48 hours after the deadline to request a revision for free. However, your revision instructions should not differ from the original instructions you submitted with your order. Please, let us know about any issues you are having with your paper the moment you receive it. We will be happy to help you out!

How do I know that I will receive the paper on time?

We understand that every instance of lateness automatically means lost grades and penalties for our customers. We take responsibility in every step of writing, and we guarantee that your paper will be finished and forwarded to you in accordance with the deadline you set. However, you should provide us with the fullest instructions when you place an order. Please, check the following criteria:

  • you have provided specific and comprehensive instructions;
  • you have uploaded all materials needed for your paper;
  • you have included relevant details to contact you in case of emergency.

These are the simple steps you can take to reduce the risks of lateness due to any confusion or misunderstanding you may have with the writer.

Do you offer any discounts?

You can use a variety of discounts that are available from our service. The more pages you order the higher your discount will be. When you order 30+ pages, you will get a 5% discount, followed by a 10% discount for 50 pages ordered and a 15% discount for 100 pages ordered from us. You will receive a 15% discount for your very first order with us.

Of course, you have questions about why is different from some of the other sites you’ve seen online. Some of your answers may be found here, within our frequently asked questions. If you still have questions, please contact us and our friendly administration staff will be happy to assist you.

Why should I trust

We strongly believe that our success in business depends entirely upon your satisfaction with our work. We are dedicated to providing you with impeccable writing services each time you make an order. We guarantee this service by providing numerous communication channels, by hiring only quality professional writers to conduct the required researches and by providing a money-back guarantee. We hold our company's reputation dear and, therefore, make our best to live up to your expectations.

What payment options do you have?

We have provided our services online for a long time and realize the hazards faced when purchasing anything online. We strive to to make the payment process as easy as possible. The following means are among our payment options:

  • All main credit cards, i.e. Visa, MasterCard, American Express, Discover
  • Debit cards

True customer stories

The paper you delivered far exceeded my expectations. It didn't need to be revised at all. Your writer followed my instructions exactly, the source material was perfect and the paper was highly organized. I didn't know what to expect and I didn't think I would get such good quality, particularly as my topic was a very complex one.

My sincere thanks


Terms and Conditions | Privacy Policy | Delivery Policy